Refund & Returns Policy

Refunds and Returns Policy

Last Updated: 09/02/2025

Thank you for purchasing digital marketing services from Sarang Mulay (sarangmulay.com). We strive to provide high-quality services that meet your expectations. Since our products are digital, we have a clear refund and return policy to ensure fairness for both our customers and our business.

1. No Returns for Digital Products

Due to the nature of digital products, we do not accept returns or exchanges. Once a digital product is delivered or a service is rendered, it cannot be returned.

2. Refund Policy

We offer refunds under the following conditions:

2.1 Eligibility for Refunds

You may request a refund if:

  • The digital product/service was not delivered as promised.
  • There was an error in billing or duplicate charges.
  • The service provided was not as described, subject to an internal review.

Refunds are not eligible in the following cases:

  • If the service or product has been fully utilized or downloaded.
  • If you simply change your mind after purchase.
  • If the dissatisfaction is due to a lack of understanding or incorrect implementation of the provided service.

3. How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Email us at sarangmulay.official@gmail.com with the subject line: Refund Request – [Order Number].
  2. Provide the following details:
    • Name and email address used for purchase.
    • Order number.
    • A clear explanation of why you are requesting a refund.
  3. Our team will review your request within 5-7 business days and notify you of the outcome via email.
  4. If approved, refunds will be processed within 7-10 business days to the original payment method.

4. Cancellations

For subscription-based or ongoing services:

  • You may cancel at any time before the next billing cycle.
  • Refunds will not be issued for any partially used billing periods.

5. Dispute Resolution

If you are unsatisfied with the refund decision, you may contact us at sarangmulay.official@gmail.com for further discussion. We will make every effort to resolve any issues fairly and promptly.

6. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after modifications indicates acceptance of the revised policy.

Contact Information

If you have any questions regarding our Refunds and Returns Policy, please contact us at:

Sarang Mulay
Email: sarangmulay.official@gmail.com
Address: Rameshwar Nagar, Gangapur Road, Nashik 422013, India